Terms of Use

Effective date: July 5, 2026

These Terms of Use ("Terms") govern your use of the spike mobile application and the spikehealth.app website (together, the "Service"), operated by Aura Crafts LLC ("we", "us"). By using the Service, you agree to these Terms.

1. Not medical advice

spike is a wellness app, not a medical device. The Service provides information to help you understand how food relates to your glucose readings. It does not provide medical advice, diagnosis, or treatment, and it is not intended to manage diabetes or any other medical condition. Never use spike to make insulin dosing or other treatment decisions. Always consult a qualified healthcare provider about your health, and rely on your CGM manufacturer's own app for real-time glucose monitoring and alerts.

2. Eligibility

You must be at least 17 years old to use the Service. Over-the-counter CGM sensors supported by spike are indicated for adults 18 and older; follow the age and usage requirements of your sensor's manufacturer.

3. Your account

You're responsible for your account and for the accuracy of the information you provide. You may delete your account at any time in the App or via our account deletion page.

4. Subscriptions

• spike requires a paid subscription, billed through your Apple ID.
• Where offered, a free trial converts to a paid subscription unless cancelled at least 24 hours before the trial ends.
• Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel in your Apple ID settings.
• Prices are shown in the App before purchase and may change with notice for future billing periods.
• Refunds are handled by Apple under their policies.

5. Acceptable use

You agree not to misuse the Service, including reverse engineering it, using it to build a competing dataset, submitting unlawful content, or attempting to access other users' data.

6. Health data and third-party devices

spike reads data your CGM writes to Apple Health. We don't control your sensor, its accuracy, or the timing with which its manufacturer's app delivers data to Apple Health (delays of several hours are normal). Stelo and Dexcom are trademarks of Dexcom, Inc.; FreeStyle Libre and Lingo are trademarks of Abbott. spike is not affiliated with or endorsed by Dexcom, Abbott, or Apple.

7. AI-generated content

Nutrition estimates from photo recognition and AI-generated insights are estimates and may be inaccurate. Review and edit logged nutrition where accuracy matters to you.

8. Intellectual property

The Service, including its design, software, and content (excluding your data), is owned by Aura Crafts LLC and protected by law. We grant you a personal, non-transferable, revocable license to use the App for personal, non-commercial purposes.

9. Disclaimers and limitation of liability

The Service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose. To the maximum extent permitted by law, Aura Crafts LLC will not be liable for indirect, incidental, special, or consequential damages, or for decisions you make based on information shown in the Service. Our total liability for any claim will not exceed the amount you paid us in the twelve months before the claim.

10. Termination

You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms. Sections that by their nature should survive termination (including 1, 8, and 9) survive.

11. Changes

We may update these Terms; material changes will be reflected in the effective date above and communicated in the App. Continued use after changes means you accept the updated Terms.

12. Contact

Aura Crafts LLC
[email protected]